How a Concierge Medical Clinic in Surrey Transformed Its Patient Experience — in 3 Weeks
ShiptQuick provides B2B and DTC order fulfillment for ecommerce brands across the Midwest. Their warehouse ran at top speed — but their backend couldn’t keep up.
They had great people. Reliable volume. But no real-time visibility. Manual processes ruled. IT support was reactive — not preventative.
On a Thursday afternoon, an employee opened a file disguised as a vendor invoice. Within 90 seconds, their warehouse label printers started glitching. Screens froze. Order processing halted.
By 4 PM, fulfillment for 9 clients was behind schedule. Support calls were piling up. If orders didn’t ship within the hour, SLA penalties were inevitable.
They called AIVIGIL.
Using LogiDefend’s real-time monitoring, we pinpointed the infected endpoint, shut it down remotely, and triggered failover terminals.
We set up continuous patching, ransomware detection, SLA alerts, and real-time dashboards — so they’d never be caught off guard again.
. Integrated and Optimized Their Tech Stack
Shopify, WooCommerce, Amazon — all integrated. Returns? Tracked. Inventory? Synced hourly. And label printers? Never offline again.
With real-time visibility, warehouse-grade endpoint protection, and remote 24/7 support, LogiDefend keeps your shipments moving and your SLAs intact — even during peak chaos.
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