An AI receptionist that answers every call 24/7, books straight into your diary, and captures the after-hours and overflow enquiries you'd otherwise lose to voicemail. Anything clinical goes to your team โ it handles the admin, you keep the care.
Every missed call can be a private patient โ and a long-term one. Your AI receptionist makes sure the phone is always answered.
No voicemail, no engaged tone, no "we're closed." It picks up instantly โ in hours, after hours, weekends and during the lunchtime rush.
It checks real availability and books the appointment into your calendar in the moment โ not a message for someone to action later.
The after-hours and overflow enquiries that normally vanish get answered, qualified and booked โ or logged with a callback for your team.
Your services, hours, clinicians, prices and booking rules โ so it answers exactly the way your front desk would.
Patients call as normal. The AI greets them, understands what they need, offers slots and books โ capturing name, number and reason every time.
Every call is logged with a transcript and summary in your CRM. Anything clinical or complex is handed to a human.
Built deliberately as a front-desk assistant โ it never plays doctor.
It books, answers practice FAQs and takes messages. It never diagnoses, triages by symptom or interprets results โ those go to your clinicians.
If a caller describes something urgent, it immediately directs them to 999 or 111 โ it won't try to "handle" an emergency.
Run by a team that already handles UK private-practice IT, security and DSPT/Cyber Essentials compliance โ patient data is treated accordingly.
Many patients research before they call. Our website chatbot answers questions and captures enquiries around the clock โ so the visitors who'd otherwise click away become booked appointments too.
An enquiry arrives after you close, hits voicemail, and books with whoever answers first tomorrow โ usually a competitor.
Your one receptionist is already on a call; the second caller hears a busy line and doesn't ring back.
You spent on ads to make the phone ring โ then no one was there to answer it. That's marketing spend straight down the drain.
Book a 15-minute call and we'll demo your AI receptionist live โ then set it up around your practice so you never miss a patient again.
Book a live demo