Legal

Privacy Policy

How AiVigil MSP collects, uses and protects your information. AiVigil MSP (“AiVigil”, “we”, “us”) respects your privacy. This policy explains what information we collect through aivigilmsp.com, how we use it, and the choices and rights you have. By using our site or services, you agree to the practices described here.

Last updated: June 2026.

1. Information we collect

We collect information you provide directly — such as your name, work email, phone number, company name, approximate seat count, and any details you include — when you submit a form, request an assessment, book a call, or otherwise contact us. We also automatically collect limited technical data (such as IP address, browser type, pages visited, and approximate location) through cookies and analytics.

2. How we use your information

We use your information to respond to enquiries, provide and improve our services, prepare quotes and assessments, handle billing, monitor and secure our systems, send service and (where permitted) marketing communications, and meet legal obligations. We rely on the legal bases of consent, our legitimate business interests, performance of a contract, and legal compliance.

3. Cookies & tracking

Our site uses cookies and similar technologies for essential functionality, to remember preferences, and to measure usage through analytics. You can accept or decline non-essential cookies via our cookie banner and your browser settings. See our Cookie Policy for more detail.

4. Data sharing & processors

We do not sell your personal information. We share it only with trusted service providers who process it on our behalf — for example our CRM (GoHighLevel), website hosting, email, and analytics providers — under agreements requiring appropriate safeguards, and where required by law.

5. Your rights (GDPR / CCPA)

Depending on where you live, you may have rights to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to withdraw consent. Under CCPA/CPRA you may opt out of the “sale” or “sharing” of personal information; Canadian users have rights under PIPEDA. To exercise any right, contact us using the details below and we will respond within the timeframes required by law.

6. Data security & retention

We use administrative, technical, and physical safeguards — including access controls, encryption in transit, and monitoring — to protect your information. We retain personal data only as long as necessary for the purposes described here or as required by law, after which it is securely deleted or anonymised.

7. Contact us

Questions about this policy? Email [email protected] or use our contact page. A postal address for privacy requests is available on request.