Remote monitoring & management

We fix problems before they take you offline

Always-on monitoring and automated patching watch every device and server around the clock — so small issues get handled quietly instead of becoming the downtime that stops your day.

What's included

Proactive IT, running quietly in the background

The maintenance most businesses forget — automated, monitored and reported, so nothing slips through the cracks.

👁️

24/7 monitoring

Every endpoint, server and key service watched around the clock for failures and warning signs.

🩹

Automated patching

Operating system and app updates applied on a schedule, outside business hours, with no missed devices.

🔔

Proactive alerts

Failing disks, low storage and capacity issues flagged early — and acted on before they cause an outage.

⚙️

Self-healing automation

Routine fixes scripted and run automatically, so common problems resolve themselves.

📦

Asset & inventory

A live record of every device, its health, warranty and software — no more guessing what you own.

📊

Uptime reporting

Clear monthly reports on health, uptime and patch status — in language owners can read.

Who it's for

Teams that can't afford to stop

Healthcare practices where downtime means care and billing stop, finance firms that lose money by the minute, and any growing SMB tired of reacting to problems after they hit.

Book a free risk assessment

Pairs with

How it works

From reactive to proactive in three steps

Step 1 · Connect

We deploy lightweight agents

A small monitoring agent goes on every device and server — no disruption, no slowdown.

Onboardinglive
Agents deploying to 312 devices…
Any downtime?
None — runs silently. ✅
Perfect.
Step 2 · Automate

Patches & maintenance run on schedule

Updates and routine fixes happen automatically after hours — every device covered, nothing forgotten.

Patch run91%

Applying updates

OS · apps · firmware
OS security patches
Application updates
Reboot & verify
Step 3 · Catch & fix

We act on warnings before you feel them

Disk failures, capacity limits and errors get flagged and resolved early — and reported back in plain English.

Live monitoringlive
Uptime
99.98%
Devices
312
Issues auto-fixed
47

Coverage

“A drive was about to fail and we never knew — AiVigil swapped it on a Saturday and we walked in Monday with zero downtime.”

— Practice manager, healthcare client  ·  [ real testimonial to add ]
FAQ

Common questions

The basics
What is remote monitoring and management?

It's the always-on layer that watches every device and server, applies patches automatically, and alerts our team to problems — usually before you ever notice them.

Does RMM slow down our computers?

No. The agent is lightweight and runs in the background, and most maintenance is scheduled outside business hours so it never interrupts your team.

Value & pricing
How is this different from waiting for something to break?

Break-fix means you pay and wait once something fails. RMM is proactive — we catch issues early and fix them before they become downtime.

Is RMM included in your plans?

Yes — 24/7 monitoring and automated patching are included in every per-seat plan, starting at $129/seat/month. See pricing.

Stop reacting to IT problems

Book a free IT & security risk assessment and we'll show you what proactive monitoring would catch in your environment.

Book your free risk assessment